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Data controller
This website (ameconceptstore.com) is operated by:
ameconceptstore – Elite Solutions Bruxelles
TVA: 1008239477
Rue de Namur 99, 1000 Bruxelles, Belgium
Email: info@ameconceptstore.com
Phone: +32 470 96 68 35
We are responsible for the processing of personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable Belgian and EU legislation.
1. Personal Data We Collect
When you use our Site, we may collect the following types of personal data:
a) Information you provide directly
- When you place an order: name, billing address, shipping address, payment details (including credit/debit card information or payment service details), email address, and phone number.
- When you use our contact form: name, surname, and email address.
- When you sign in with Google: your Google account details as permitted by your authorization.
b) Information we collect automatically (Device Information)
- Browser type, IP address, time zone, operating system, device type.
- Cookies stored on your device.
- Information about how you interact with our Site (pages viewed, time spent, referring/exit pages).
- Analytics data from Google Analytics and Bing Webmaster Tools.
c) Payment information
We process payments through PayPal, Apple Pay, Google Pay, bank transfer, and credit/debit cards. Payment data is processed securely by the relevant payment providers; we do not store full payment card details on our servers.
2. How We Use Your Personal Data
We use your personal data for the following purposes:
- To process and fulfill your orders, including payments, shipping, and invoices.
- To communicate with you about your purchases or inquiries.
- To provide customer support.
- To detect and prevent fraud or misuse.
- To improve and optimize our Site (via analytics and user behavior data).
- To provide personalized offers or marketing communications, if you have consented.
3. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contract performance: to fulfill our obligations when you place an order.
- Legitimate interests: to improve our Site, prevent fraud, and market our services.
- Consent: for sending marketing emails or processing optional data (e.g., newsletter sign-up, Google sign-in).
- Legal obligations: to comply with tax, accounting, and regulatory requirements.
4. Sharing of Personal Data
We share your personal data with trusted third parties only where necessary:
- WooCommerce and WordPress (website and e-commerce platform).
- Payment providers: PayPal, Apple Pay, Google Pay, credit card processors, and banking institutions.
- Analytics and webmaster services: Google Analytics, Google Search Console, Bing Webmaster Tools.
- Hosting: our Site is hosted on IONOS servers, which may store data within the EU.
- Third-party service providers that support our operations (IT, logistics, shipping).
We may also disclose personal data to comply with applicable laws, legal requests, or to protect our rights.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable essential Site functionality (shopping cart, checkout).
- Understand how customers use the Site (Google Analytics).
- Provide secure authentication (Google Sign-In).
- Improve marketing and advertising effectiveness.
You can manage or disable cookies through your browser settings. For more information, visit www.allaboutcookies.org.
6. Data Transfers Outside the EU
Some of our service providers (e.g., Google, PayPal) are located outside the European Economic Area (EEA). In such cases, data may be transferred to countries that do not provide the same level of data protection as in the EU. We ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your personal data.
7. Data Retention
We keep your personal data only as long as necessary:
- Order information: retained for accounting and tax obligations (typically 7–10 years under Belgian law).
- Contact form submissions: retained as long as necessary to respond to your inquiry.
- Analytics data: retained according to Google Analytics retention settings.
You may request deletion of your data at any time (see section 9).
8. Your Rights (GDPR)
As an EU resident, you have the following rights:
- Access: request a copy of your personal data.
- Correction: request corrections to inaccurate or incomplete data.
- Erasure (“right to be forgotten”).
- Restriction of processing.
- Data portability: receive your data in a structured, machine-readable format.
- Objection: to processing based on legitimate interests or direct marketing.
- Withdraw consent: where processing is based on your consent.
To exercise your rights, please contact us (see section 12). You may also lodge a complaint with your local Data Protection Authority.
9. Minors
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us for deletion.
10. Data Security
We implement technical and organizational measures to secure your personal data, including SSL encryption, access restrictions, and secure server hosting with IONOS.
11. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with the revised date.
12. Contact Us
If you have questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:
ameconceptstore – Elite Solutions Bruxelles
TVA: 1008239477
Email: info@ameconceptstore.com
Phone: +32 470 96 68 35
Address: Rue de Namur 99, 1000 Bruxelles, Belgium